B2B Tech Talk with Ingram Micro
B2B Tech Talk with Ingram Micro

Episode · 2 years ago

How Juniper is Leveraging AI for the Enterprise

ABOUT THIS EPISODE

Even in its humble beginnings, Juniper Networks was revolutionizing the internet. Now, it’s doing more than ever to “connect everything, empower everyone.” 

In this episode of B2B Tech Talk with Ingram Micro, Juniper’s SE Manager, Brian Boche, shares with us how the team at Juniper and Mist is leveraging AI for the enterprise level. 

Hear more about:  

  • Using AI to easily troubleshoot complex networks 
  • The types of industries Juniper supports 
  • Using SD-WAN to minimize your infrastructure footprint  

Learn more at juniper.net. Connect with Brian Boche on LinkedIn. 

Follow us on Twitter @IngramTechSol #B2BTechTalk 

Sponsored by D-Link. 

Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

It is automagically, with those simple components now adopted into my astawin architecture. And I'm on the Internet. Are you saying automagically? I'm saying automagically. I love it. I love that term. You're listening to be tob tech talk with Ingram Micro, the place to learn about new technology and technological advances before they become mainstream. This podcast is sponsored by dealink technology make your home smarter, safer and truly seamless. Let's get into it. Welcome to be tob tech talk with Ingram micro. I'm your host, carry Roberts, and our guest today is Brian Baki, the sales engineering manager at juniper networks. Welcome Brian, thanks for being here. Thank you so excited to be here. On this episode we're chatting about Ai Enterprise and, Brian, most wireless networks were built before things like smartphones, cloud and AI, which means it's important to update the network. Can you first explain, or maybe do mystify for us more about AI and why updating the network is important? Sure, I'd love to so. The first point you make is very important. When you think about wireless as an architecture, is or technology. The point you made is very valid. The fact is, all these wireless companies that exist today in competitive market place, we're built before the invention of the iphone. Now think about that for a second. Think of how far we've come since two thousand and seven Netflix, anything on demand, packages showing up at your door the same day. The world has changed and so has technology. But, believe it or not, wireless is a technology he hasn't. That's where it comes in with AI, or artificial intelligence, and that's the reason juniper purchased missed wireless back in April of this year, two thousand and nineteen. It's not because it was another wireless access point or another special radio that made...

...things a little bit better. It's fundamentally changing how people are offering and subscribing to wireless services. So when it comes to ai, that has become another market tecture. Term ambiguous, or like the word cloud, right, we hear that word all the time and it can mean nine thousand, four hundred and seventy two things. Well, what Ai Means to missed and the juniper networks is the ability to find out what's going on in your wireless network and making it easy to decipher where the problems are, who's having the problems and exactly what that problem is. When you think about the user experience, that is now the main point that we're driving towards. Up Time is no longer a thing. It's expected. The networks up, the flashy lights are flashing. But when I say user experience, I mean when someone walks into that coffee shop or on that college campus, is their experience that the WIFI sucks or I couldn't connect, thus I'm not going to have my son or daughter attend that college. That's not good. But what if when someone walks on and says hey, I'm having a problem, or we can, more importantly, see that there is a problem and dynamically make a fix on the fly without any human intervention. And we're not talking about Terminator Ai here, right where the machines are going to liven up and take over the world, which may happen or regardless. But at the end of the day, what ai means the technology is the ability to adapt with what's happening the network to create a fantastic user experience and, as you said earlier, company Juniper recently purchase missed, which was actually the first AI driven wireless platform with the world's first virtual assistant. Can you tell us more about why missed and why it's seen as the next generation of wireless? Sure, and for those Techi people on the phone are virtual assistant is called marvious and, if you think about that...

...for a second, is actually based upon Jarvis from movie iron man, but they called it Marvis at the time because their company name was missed. So a quick fun nugget for those listening real quick. But the reason that this is unique is that I can do a plain language look up, and I think we've all done this before. How many people have been on a website, for example chevroletcom, just to throw something out and you search for steering wheel and it says nothing found. Well, you would think something would be found. It's a steering with all cars that steering wheels. Right. I'm poking fun at search engines for an example, because what we've done at missed is the ability to be able to search on common language. So what's wrong with Wifi in Denver in the break room? And since it's an intelligent learning machine, right, it knows that the site's called Denver, it knows that the ape's called break room. Or lunch room and it knows that there's forty two clients hanging off at today and three apple devices running IOS, nine dot niner are having issues and in two clicks I can figure out exactly the problem, whether it be DHCP, DNS, do on x radius, whatever the case may be. It's that quick and easy to be able to figure out. But at the most important point that we're making here is that I had the common language architecture with a virtual assistant that I can ask questions to in it responds. I'll wrap with that thought is that it's continuously learned. So you hear about machine learning, which is differentiated from Ai. That's a whole nother hour podcast, which we can do maybe next time. But the machine learning component of that is every time someone asks marves a question, it's learning. Maybe I don't have the answer, but there's computer data scientists behind the curtain that are reviewing that and making it better. Right, not only is the machine learning, but we are learning what people are asking that assistant, which makes it easier to manage, deploy and use our wireless services. No,...

...that is extremely exciting and another thing businesses should remember is that multicloud it platforms anchor to the cloud and data center. But, as you had said earlier, the various places people engage across their organization tend to have a limited it resources. Can you speak to that and how they can manage their network with the five step Ai Driven Enterprise Migration Framework? Yeah, so that's again another long market tecture terms. Will break it down for people. At the end of the day, what we're talking about how to get from your standard three tier architecture core aggregation and access that we've used for eons. Right, that's how we've built networks. Well, what type of intelligence do we have built into that? Really none, right. We had some SNMP polling, maybe we did some s flow or jflow or netflow type matching to see what kind of applications were passing across it, but it was all reactionary, right, something bad's happening in my network. It may be or may not be telling me what's bad at happening in my network and then I have to go figure it out. Right, I got to do packet captures, I got to look at configurations, I got to talk to this first, I got to talk to that person's a very manual process. Right now. That's current generation, if you will write, or the way we've always done it, step one all the way to step five. Right, if you think about the Utopia, is where look the AI and machine learning components of these networks that juniper is driving to with our AI enterprise architecture. Is the ability of some of the things that I've shared with you today. Marvis, as the virtual assistant Ai've been able to figure out what's wrong with my network in two clicks because I'm able to capture that data. It's in the cloud in a micro services architecture. We don't have any controllers in that network on Prammer in the cloud. This is a cloud first architecture. What if we could take that, excuse me, when we can take that architecture and deploy it to the campus and branch across vouters, switches, firewalls? Once we have those...

...components in the network, now we can actually bring that utopia to the entire campus and branch and subsequently the land, the wand and the wireless architectures. Now I can tell you not only why Betty's having a bad day on the wireless, I can tell you why John's having a bad day on the wire side. I can tell you my my SD WAN architecture isn't routing my ocations properly. Right. I'm pulling those metrics that I have to used to do manually, but I'm doing it automagically, putting that data in the cloud, munging it with an AI engine and handing back vert six and scores of the success of my network, successive connects, successive throughput, successive connectivity, success of how applications are responding. Think about the power and the user experience I can generate by having that data and taking action to remediate my network before anyone even opens a help best ticket. That's what we're driving towards with a AI enterprise architecture at junior per networks. Yeah, that is so exciting. So I want to also talk about St when. Can you tell us, for those that don't know, what it is and what it is not and what our customers supposed to be doing with it? You Bet so. Today, ste when is one of another. Right, we keep talking about these technologies that are ambiguous. Right, everyone seems to have a different take on what s D when is. In fact, there's probably fifty vendors out there today that would love to sell you some sty win. Well, if we look at that from Gartner's perspective, these are the four principles that gardener calls out as they're scoring in the garden reports. Number One, I have to support to connection types, right, mpls, Lte, cable modem, for example. Right. Number two, dynamic path selection. I should be able to say this traffic goes this way, this traffic goes that way. More importantly, is application based about it. Right, facebook goes this field way, farm bille goes that way and my voice traffic goes this way. I should...

...be able to delineate, just like a next generation firewall, on an applications nature, not on a port signature. Number three, a simple manage and interface. The joke I like to tell is that St Whan is in something new. We've been doing this for a long time. Anybody that's been the networking world knows about policy based routes, for example. Right, we're doing similar type technologies, but we're putting an overlay up software right, with simple provisioning, simple setups in simple management from a guy instead of nerdy down on the Cli and telling router or switch what to do with this traffic when it sees an issue, for example, one of Ping fails across the network. Okay. Number four and last is securing that architecture right. I can't just set up muppled multiple connections across the Globe and have a full Mesh topology and not secure that traffic right, especially since one of those redundant links is likely an internet or a broadband connection. I need to be able to encapsulate that in a VPN packet right. I need to be able to secure that traffic as it crosses the globe. Those are the for Stwan principles from Gardner. So when you start looking at these St Wan companies and solutions, that's really what it is in a nutshell, sexy policy bas routing we've been doing for a long time, but making it easy to use, easy to deploy an easy to manage to get the visibility into what's happening and the success I'm driving with that architecture. At juniper we have a cloud based offering called CSO control services orchestration, not to be confused with contulches or SDN controller. At the end of the day, the technology is cloud based. I leverage the same CP devices that everyone's come to know and love us for our srx platform, which is a router or switch in a firewall all in one. So if customers are already running that platform, it's simply some licensing. In a way. I go I'm now running some s d when in my architecture or May when? And if it's not, it's a green field deployment. Plug the blue cable into port one, plug the red cable into port two. I...

...don't even have to roll a smart truck to make that happen. The branch manager, for example at the bank, and just plug it in. For me, it auto provisions. At I was adopted to the Mana of a console and auto download the configuration. It is automagically with those simple components now adopted into my stwin architecture and I'm on the Internet. So today, when you think about s d when, don't think about the way that we've done it for everywhere was hard, it was manual and I had no visibility what was going on. Today the Utopia is that I can manage it from a central console. Today at Juniper that's cloud based and as simply a subscription. One year, three year, five year on the CPE devices that we already have on our trunk, not another box with another maintenance agreement, with another power chord and a dove their different management console. I can start lessening my footprint at the branch and make it easier to support my routing, switching, security and wireless needs with junipers St when architecture? Are you saying automagically? I'm saying automagically. I love it. I love that term. Can you share with us some customer stories or wins you have where organizations have implemented any of the things that we've talked about today? Yeah, so to fold number one, will start with miss which is where we started. Super exciting technology. We having the truck getting a lot of traction on this today. Take a look. If you haven't. We have wireless Wednesdays and you can simply log on and void view Webinar or the recorded. But when it comes to missed, one of the big wins we like to share. As a large retailer right with hundreds of thousands of eight he's across the globe. Now think about that for a second. Think of the management in the architecture that needs to be there to support that type of wireless connectivity. What miss brought to the table was exactly we've talked about. The virtual assistant to be able to find out what's going on with a common language search engine and, number two, the AI and the intelligence to find out what's going on at those sites when and if there is a problem and, to your point, automagically fix those problems as they arise. One thing I haven't talked about here, where...

...we're having such success in that retail vertical space is blee, and for those that don't know, that acronym is Bluetooth low energy. It's been around for a while now, maybe the last five to seven years, but typically as an overlay network right, and when I say that I mean an additional piece of hardware, typically battery powered, that has rolled out in addition to access point us for servants. So if I'm trying to figure out where I'm going right in a building by way points right and trying to help somebody through a giant casino in Vegas, for example, it's hard to find your way around. But what if I had an APP that gave me a visual representation as I walk through the corridors and gave me turn by turn directions? That's one of the examples that are blee technology can bring to customers. The reason we can do that is we have an integrated blie at antenna array built into our AP so no longer do you have to deploy two separate architectures to support Wi fi connectivity and Bluetooth low energy location services. So that's number one, being able to do those two things for large retail deployments. It's some of the reasons we want large retail opportunities. Please reach out to anybody at Juniper to learn more about that. Number two when it comes to ste when. Similarly, customers are tired of putting more boxes in the branch, routers, switches, firewalls, load bouncers, ste when, appliances, servers, point of sale. You can imagine how big that data rack now is getting in the back of the seven eleven right now. I can simply shrink that footprint support them virtually right we call those VNPS, are virtual network functions. Instead of having physical boxes that do everything, like we used to do with servers, where we hugged our exchange server and our fil and print server and our VP n server, I'm virtualizing it, just like I did with vm where with my applications, but I'm doing the same thing with my network functions, my router, my switch, my firewall, I load balancer, I virtualize them...

...in Juniper's platforms. Shrink footprint and bring those services, including St Wan, as I mentioned, as it's supported on that common cpe platform of the S X, or our industry leading full feature parity virtual srx. Okay. So the ability to win there is being able to shrink that footprint, make it easy to deploy, easy to consume and easy to manage. That's the reason juniper is winning in the market place today. And for those that don't know a lot about your company, Juniper, can you talk more about what it offers and also where people can learn more about what we discussed today or connect with yourself? Absolutely, so they can learn more what juniper does at simply www dot juniper dotnet. Okay, that's our public facing website. You can find a lot of this in Facion I've talked about today. In fact, we've recently refreshed our page to have youtube videos and links to other videos and web pages and content and white papers. So please feel free to take a look. Number two, you can reach me Brian Bachy Boca G on Linkedin. I do most of my interaction socially on Linkedin, so please look me up reach out if you have any questions or comments. Would like wrap more about this. And finally, at juniper. A real quick in a nutshell, thirty seconds. Juniper was founded in ninety six ship our first router in needy eight, which really revolutionized the Internet, being able to pull full tables and move packets across the globe. Since then we've become an industry leader in the enterprise space with switching, security and wire the solutions, not to mention network monitoring capabilities or mant capabilities. All of that exists on the truck today. JUNIPER's Taglin to be connect everything, empower everyone, and it's really what we're doing. If you think about it, flashy lights and power chords and packets swinging around the globe, it's only so sexy, but if you think about what's happening on top of that architecture of moving those applications and people and...

...information across the globe, it becomes immensely powerful and a monthly empowering to think that we're supporting healthcare, retail, social media companies, trading floors, finance, being able to connect people across the globe to see their families. That's all being powered by juniper. So when you think juniper, think that we have the ability to support you in your Wan Land, your Wi fi networks, and not to mention securing it across all of that with our sterrects in our security portfolio. That's what we're doing today a juniper and we're super excited to be on this podcast today and we look or to interacting with you more wonderful and the last question we like to ask our guests on this show is where do you personally see technology going within the next year? Well, personally, I see my kids running around the house with their iphones and hiding from me when it's time to do dishes. However, what I see that happening in technology today is that it's going to become more and more ingrained in our daily lives. Now, that's really a captain obvious answer. Everyone kind of gets that to that point. But if you think of how rapidly this technology is integrating into what we do every day, the fact that we can be flying down the highway ask Google if there's a starbucks near US place her order, drive into the parking lot and it's sitting at the end of the counter when we arrive. We couldn't even do that a year ago. So if you think about how fast the acceleration of those types of user experiences are happening, the networks that people leverage to offer that customer experience have to adapt. So, case and point, I believe strongly, and not just because I work here at Juniper, that we are well positioned to be able to support businesses that are transitioning into this. I hope my applications up to my customers...

...better be getting the best use your experience to continue to grow my business in my market share. That's where I really see things going. These networks have to adapt, they have to move beyond the typical architectures will be used for eons and be able to leverage aim L as we are are here at juniper and our current wireless solution and shortly across our campus and branch portfolio, to support that user experience, to keep customers happy and to keep our businesses moving forward well. Thank you so much for being here. This has been a tremendous amount of inside and just some exciting information on a lot of the AI things that are here and that are coming. So thank you so much, Brian. I appreciate you being here absolutely thanks for having me on today and I look forward to interacting with you and your partners in your customers in the future. If you like this episode or have a question, join the discussion on twitter at Ingram Tech Soul with the Hashtag be to be tech talk. Thank you for tuning in and subscribing to be to be tech talk with Ingram micro. You've been listening to be tob tech talk with Ingram Micro, hosted by Carrie Roberts and sponsored by dealing technology. Be Tob tech talk is a joint production by sweetfish media and Ingram micro. Ingram micro production handled by Laura Burton and Christine Fan. To not miss an episode, subscribe today in your favorite podcast platform.

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